Shipping & Duties

Making time

Nothing is ready-made. Each piece is made by hand after you order and ships at least 3 weeks after payment. Custom pieces take about 2 months. We show this again before you pay, and that's our promise. If it will run late, we'll email you first, and you can wait or cancel for a full refund.

Need it sooner? Email [email protected] about a rush order.

Shipping

We ship from Korea with tracking: Korea Post parcel (우체국택배) within Korea, EMS everywhere else. One shipping fee per order, however many pieces. Delivery takes up to about 10 days after your piece ships (customs can add a few days).

We don't ship to the EU, the EEA or Northern Ireland yet.

Duties and taxes

Import duties and taxes in your country are paid by the recipient. They aren't included in our prices.

Damaged or lost

If your parcel arrives damaged or goes missing, email [email protected] with your order number and we'll make it right.